Testimonials

“I just wanted to say thank you and that your team rocked! They got all the readers changed out in literally a two day time frame. Woody [Payne] was very communicative with what was going on and where he was in the process, something I really appreciate, and called back to make sure everything was working properly. Look forward to working with you on future projects.”

“Thanks for all you are doing and have done. The flexibility, the constant communications and training The relationship we have established is bar none. I really appreciate the partnership we have developed over the past several months and I have looked forward to this moment. Yes, we hit some curvy roads along the way but that is part of doing business.

I have been very impressed with how your team approached and developed a plan of execution for the transportation building. I received many comments on the professionalism of Bobby Fine and his team as well as very good feedback on the training Eric Beasley provided on the visitor management process.

I personally walked every area your team worked on and found zero issues. I will continue with this approach because the transportation building is important to all of us from many standpoints. I believe we have one common goal and that is providing NCDOT employees with a safe work environment and a solution that helps physical security in resolving crimes against our agency. You have set the bar high so no time to slow down!

“The A3 team has been helpful in achieving the TigerOne team’s goals. The service team is a fixture on campus; performing their duties well and in a timely manner.

Clemson is a unique environment were service must be very timely and professional. A3 has hit that mark with their on-campus team. Chris DeBat has really stepped up in his new role as Project Manager and his professional integrity is without question. He owns and corrects any mistake his team makes and communicates very well with our team. Scott Grainger and Danny Barrett are a great information base when we are looking at expanding the capabilities of our current system. Over the last few years the A3 team has really embraced our overarching goals. I am looking forward to seeing what we can accomplish together.”

"I wanted to take the time to say it was a pleasure working with your A3 team members. I have found them to be very accommodating, courteous and diligent in performing their tasks.”

“I wanted to extend a thank you to a few folks for help with a problem we recently had. Several groups of cameras in some critical areas went offline. Technicians at the Network Operations Center (NOC) began working to see what could be done to restore them. They were able to ping them and try a few more things to try and restart them. Jermarcis Thompson was able to diagnose a software related issue and rectified the problem quickly! We appreciate the help and knowing that we have partners with the expertise and talent to help in situations like this.”

“I am extremely pleased with the service provided during our installation. Victor Maske's installation of cameras and views was 100% accurate. The badge access transfer at both buildings was seamless! Scott Comstock worked with users who needed to be added to our badge access system and did an outstanding transfer to me for management of the portal. I hope our relationship continues this route! The team worked with our project manager and kept us informed every step of the way. Great work!”

“Robert Williams and team did an excellent job on our install. All were willing to do whatever was necessary to complete the project, even if it meant more work. We haven’t had such great service in the past from other companies! We are very thankful for the great crew A3 sent!”

“I just wanted to pass along how impressed I am with Bobby Fine and his team member Christyan McDaniel. They are highly professional and displayed meticulous attention to detail. They overcame several obstacles; pulling cable where I didn’t think possible and diagnosing a faulty patch cable in our data room. They made sure all old equipment was removed and surrounding areas were tidy. They started early and worked through lunch both days to get the job done, keeping a positive attitude the entire time. Bobby’s customer service is impeccable. He patiently checked with me on all camera adjustments and made sure that I could access each camera through the local workstation. I look forward to working with the team again in the future.”

“Your install team made our clerk of court a very happy person! Not only does the product work exactly like we needed. The installation was quick, professional, and can’t even tell they were there. (They cleaned up everything!) I am so thoroughly impressed with A3 from start to finish of this project. I know it was a small one but it will make a huge impact on our court clerk staff. Thank you all so much and give the install team a pat on the back!” 

“Your team did a great job installing the cameras at our Mountains Branch Library. They were polite, friendly and efficient. They obviously enjoy what they do. I look forward to working with them again.”

“I truly appreciate your help. The VI Server software is activated and ready to install cameras. This is why we continue to do business with A3 Communications and never consider anyone else for our cameras or camera server needs. A3 always goes above and beyond to be helpful. Your customer support is excellent.”

“Thank you for always giving me great service! You’re the best.”

"I appreciate the excellent customer service. Keep up the good work.”

“I have received positive feedback about the installation team. The area is very pleased with their workmanship and customer service. As always, it is a pleasure doing business with A3.”

“Everyone did an amazing job with the install. Devin [Isentol] and Shannon [Stroud] were amazing at making it all go so smoothly.”

“I would like to brag a little on your employees. I know they’re both new to the A3 team but these two have been a pleasure to work with.

They care about their work, have GREAT work ethics and have, in my opinion, went above expectations. They are very polite, very neat in keeping their work space clean, they inform me and the Bechtler staff of their intentions for the day. They both have been very patient with the museum staff as they are very protective of the art and they understand this. They have not been pushy to get art moved so they could finish an area and instead they prep the next area for work while the art is being moved. I know this building is not your typical building and they have adapted very quickly to have patience for the art work. I really appreciate their professionalism and their cleanliness for my building.”

“A3 Communications assisted us by uninstalling PTZ cameras and microphones from 1233 Washington Street and reinstalling equipment at our new location on 1400 Pickens Street. 

I wanted to let you know how much we appreciated the team that completed this work. Cameron Mays and Steven Griggs did a fabulous job. They arrived on time, were courteous and worked well together as a team. I was impressed with how they navigated obstacles and maintained a positive attitude throughout. We had specific instruction on the wall placement for the reinstallation and they followed our specifications to the letter. They did everything possible to remove our equipment and reinstalled it prior to the deadline we were up against. Cameron and Steven did such an excellent job, I could not pass up the chance to recognize their efforts!”

“Although we still have more of the installation and testing to complete, I did want to take a few minutes to thank your crew. They have been a pleasure to work with, their professionalism and attention to detail has left a favorable impression of A3 Communications with our staff. Their ability to oversee the installations with as little as possible interruption to our staff and day to day operations is greatly appreciated."

"Your team is rocking it. I appreciate the amazing support!"

"Thank you for all your work. The project turned out great."

"We sincerely appreciate all of the assistance you have given us with this project. Everything went so smooth and we appreciate all of the effort to make that happen! We look forward to working with A3 in the future!"

"Thank you so much for making this happen so fast. Your team was excellent, professional, courteous and knowledgeable. They had us up and running once he received the correct NETVR key code. Kudos to your customer service!"

"I wanted to relay our appreciation for all the technical assistance your security engineer, Geoffrey Inks, has provided us over the last couple of weeks. He is very focused and very technically skilled. He has been a tremendous help getting several technical issues resolved." 

 “I would like to take some time to thank you for all the support provided and for working overnights last week. We truly appreciate the support and commitment to our team.”

“I just want to say that the team assigned to Walton High School were an absolute pleasure to work with and carried themselves with the utmost level of professionalism. Please thank them for a job well done!”

"I would like to take this opportunity to personally and professionally recommend A3 Communications as an outstanding business partner to Denny’s. A3 installed the high tech video equipment and cameras at the Corporate Office in Spartanburg, SC, as well as many additional units across the country at a price point that was better than the competition. The team at A3 has proactively assisted our facilities team with custom engineered plans for installations and has assisted with resources to overcome problems encountered in the field with exceptional customer service. A3 goes above and beyond to ensure that installations are accurately completed on time, with satisfaction guaranteed. You will have no regrets dealing with the A3 and their professional staff for your custom, surveillance needs."

"The whole team is doing a great job. As long as I'm here and I have anything to do with it, we're working with A3. I appreciate the relationship we've built and I feel very good about phase two of this project. I know it's early, but I wanted to sing your praises. I know we're in good hands. Thanks for everything."

“I think the thing that impresses me the most is A3 Communications’ customer service. Our Account Manager, Scott Rives, is very responsive to all my requests and answers all of my questions very quickly. Great service is 80 percent of the battle for any company and we don’t have to worry about that with A3.”

“We are very happy with our new S2 access control system and alarm panel installation and training. The museums are more secure than ever now thanks to the A3 Communications team.”

“Kudos to Devin. He is a tremendous asset to your organization! I enjoyed working with him. Overall, I am very, very pleased with the installation and initialization of our new system.”

“Thank you, James; you are always so great to work with. We are so glad you won our RFP. I don’t think we could ask for anyone better to work with!”

"Given that we base our success on our customer support, I have really high expectations in this area. It is rare that I compliment to this degree, but Devin really is a gem. Devin has far exceeded our expectations for customer service. He has been professional and responsive regardless of the hour that I have had to reach out to him. He never tried to brush me off or told me to enter a help ticket, even though he probably should have for the amount of questions I asked. Please pass on my appreciation for the work he has done and the patience he has had with us."

“A3 Communications is helping to develop and build the foundation for a district-wide enterprise access control and surveillance system. I am most satisfied with their responsiveness to issues and the fact that I can always get in touch with them to discuss these issues. I can’t recall ever having problems getting them on the phone. In fact, I can’t recall a week that I didn’t have any correspondence with A3, even if it was just them checking on me to see how I am doing. I have been completely satisfied with A3’s work and services. We will continue to do business with them in the future.”

“Working with A3 has been a representation of what customer service should be. It is too often that companies overlook the personal relationships involved when it comes to business. A3 is not one of these companies. Time and time again, A3 has proven that they understand my expectations and are willing to go above and beyond to make sure they are met. The reason I will continue to go back to A3 is because they not only understand the job that has to be done, they understand me, and that goes beyond professionalism; they make it personal.”

“I just wanted to say how much I appreciate the effort put forth by your team to get the systems up and running for our major audit today. Everyone on the team demonstrated a “get it done” mentality and the project came together in time for the audit. The entire team showed a relentless determination to ensure that everything that could be done was done in a timely manner, even though most of the team spent the entire day and night here yesterday, and into the morning. Again, many thanks for your tremendous efforts. I very much look forward to working with your team on other projects in the future. Great job!”

“A3 did an excellent job. If the rest of the contractors were this good, we’d have been done six weeks ago and under budget.”

“With an increasing amount of student materials moving online, having the right infrastructure to enable current and future possibilities for teaching and learning was imperative. We chose A3 Communications to help upgrade our wireless network because they are a full systems integrator, able to accomplish everything we needed. Their staff is always available to listen, answer questions and anticipate needs. Thanks to A3, we now have reliable high-speed Wi-Fi to use as part of our teaching and learning environment.”

A3 Communications has been one of the easiest service providers to work with. We have worked on so many projects with A3, especially this summer. Within a two month time period, A3 did 10 years of work for our district. As soon as the migration project was complete, we immediately started another district-wide project to upgrade surveillance cameras and access control at the schools. Without A3, we couldn’t have done this work.

I want to thank Chad Hendrix for solving our network issue today. He is an incredible individual and a true professional.

The physical security installation looks excellent. We had our walkthrough on that part this afternoon. Only one physical install issue was identified, and Ryan addressed it immediately. It was one inside camera too close to a fire extinguisher sign; we called and found out it had to be 18 inches away to not obstruct the view of the fire extinguisher sign. Ryan has already relocated that camera so we are in compliance. I’ve walked in unannounced throughout the project and always found your guys working diligently. School admin who were in and around the building for a good portion of the install have also commented to me on the level of professionalism observed during the install. Communication at every level has been great. The guys on site have been right on time consistently; when alternate timing needed to be arranged it was communicated timely and effectively. I will still be working with Darrin to finish out some system configuration and a few other things that are already in the works. Thank you guys for the quality work to this point; it is greatly appreciated.

We enjoyed having your team on site. This process was very smooth and compared to other projects in other places I have been this was a piece of cake. I have several friends in other districts that used different vendors and had horror stories to tell. I was thrilled to be able to brag on your team and A3 for working so well with us. We look forward to the future.

Previously, cameras had only been installed in known “trouble spots.” We wanted a 100% covered campus to make sure nobody could walk onto the property without being noticed. Thanks to A3 Communications, there are over 1,600 Axis network cameras throughout the schools in the district.

A3 Communications always does a great job of offering innovative solutions. I know that we can rely on them for all of our technology needs. Their local support and competitive pricing are hard to beat. I highly recommend this company.

Our goal was to find a vendor that we could depend on for quick support with a large knowledge base of different products. We have a small technology department and need the expertise A3 technicians provide. We felt A3 offered a high quality of service at a cost efficient price. A3 has provided us with excellent support services. I can pick up the phone and call anytime to ask questions or for help.

When other districts ask for surveillance advice, I always recommend them. Their engineers and technicians were very respectful working around different school schedules and gladly work nights and weekends, when needed. I really can’t compliment the expertise of the installers enough. We hope to use A3 again for some other upcoming renovations in our schools.

We are immensely grateful to A3 for working with us and providing such fantastic internet! I could not be any happier with how helpful and professional the A3 staff was last year and continues to be this year. I will forever praise A3 to anyone who asks me about IT solutions!

Thank you for your hard work over the last few days. It was a pleasure having Brett out on site repairing the cameras. His professionalism, knowledge of the camera system, and customer service were outstanding.

I want to take a moment to praise A3 Communications for their work on a recent project for McCormick County Schools. Chad Hendrix, Project Manager and Vice President of Engineering, provided an outstanding and professional job from start to finish. Thank you to all who were involved for your help, time and effort to get this project on track.

Thank you so much for your team's hard work. You all are tech ninjas!

Brannon completed the requested work and did an excellent job. He was able to work around my training and completed the work quickly and professionally.

Thanks again for the prompt service!

Thank you for your time yesterday! It was a smooth move and your efforts are appreciated!

A3 has helped me tremendously with the questions I have had. Thank you. I truly appreciate all your training and patience with helping me learn the new global system.

Our facilities director had his electrician inspect the cabling job at J.C. Lynch and he was very complimentary of the job A3 did. He told me that was about as perfect as it could get. And the fact that there were no damaged ceiling tiles and the crew cleaned up the floors afterwards impressed him even more. Thanks for the great job!

I have enjoyed working with Cameron and his crew.

The two gentlemen installing the systems were GREAT!

Thank you again. Your efforts are recognized and appreciated.

I'm writing with regard to the installation and configuration of the data network in the newly expanded Charleston County Detention Center. Comprised of two Cisco 6500 series core chassis and three 4500 series floor switches, two wireless controllers and almost 100 wireless access points, this project has been one of the most ambitious network installations in our history. Given that network installations are typically handled in-house we were somewhat reluctant to contract out this work. However, our experience with A3 has been nothing but positive. Adam Arthur has been great to work with. The team was quick to grasp the operational constraints and security requirements of our detention center and in short order were making suggestions on how we could make improvements to our network design. In every case they were helpful and professional. As the technology project manager for the detention center expansion, with direct responsibility for five contractors and coordinating responsibility with numerous others, I learned early on that I could trust A3 to live up to their promises. I hope that we have the opportunity to work together in the future.

On a Saturday morning the complete phone system of First Palmetto Savings Bank was struck by lightning. A call was placed to A3 Communications, Inc. at noon the same day. Even though First Palmetto was not currently a customer, A3 was at our site within two hours with a technician in an attempt to repair our existing system. After three hours it was determined that the system was beyond repair. We began to survey and order a new system that Saturday. By Tuesday a new phone system had been installed and was operational. The technicians continued to fine-tune the system for three more days until was completely restored. The installation included employee training on the new system and several custom features including fiber optic connections between three buildings. Through the work of all of the staff of A3 Communications, First Palmetto was able to avert a potentially disruptive situation that could have lasted for weeks. We highly recommend A3 Communications, Inc., for anyone's communications needs.

There are so many projects and endeavourers we have accomplished together. Thank you so much for the kind cooperation, outstanding service and friendly advice that you consistently provide us. It is always a true pleasure to work with you.

As one of the guys on this boat since it sailed, you (and, by extension, your entire team) have been the primary drivers of our technology excellence. I wanted to share with you the report and to say “Thanks!” to the A3 team from those of us here at OGM that use technology!

Our new phone system that A3 recently installed is simply inspiring! Our teams’ efficiency and our valued customers are going to see the benefit as to why AVSX! We instantly saw an increase in productivity, efficiency and all-in-all, overall success in less than a couple of days. Thank you, A3, for helping satisfy the benefits of excellence that we strive so hard to achieve in all facets of our efforts!

I appreciate the extra effort A3 Communications put into our large camera and access control project. By giving administrators access to their cameras over the intranet, we are increasing visual surveillance and in return, dramatically increasing security. Thank you for helping make our schools safer!

A3 Communications knows what they’re doing! We have given complete trust to their team of certified engineers and haven’t been disappointed yet. I look forward to continuing our relationship with them for years to come.