A3 Remote Support
Welcome to A3 Communications Instant Remote Support!
Choose your OS by clicking on the icon below.
(Currently supporting Windows users only)
After installing the client agent software, double click the
icon at the bottom right corner, select Call Control and then type netsupport.a3communications.com
in the area below the server name.
Now you can request remote support service by clicking the Request Help menu under
Commands, or contact us to have a technician connect your PC directly.
If you have any trouble with this procedure, please call us at 1-888-809-1473.
Thank you for using our Instant Remote Support service!
PC Requirements:
Win 95/98, Win NT, Win ME, Win 2000, Win XP, Win 2003, Win 2008 and VIsta
Linux Requirements (Coming Soon!)
The NetSupport Manager Linux client supports at the time of release, SuSE, Red Hat
/ Enterprise and Fedora distributions.
Mac Requirements (Coming Soon!)
NetSupport Manager client compatible with MAC OSX and carries Mac Universal certification.
Solaris Requirements (Coming Soon!)
The Solaris OS release is available for SUN SPARC systems.
Pocket PC Requirements (Coming Soon!)
Pocket PC 2003 or Windows Mobile 2003 and above
Strong ARM processors
ActiveSync / WiFi wireless LAN capabilities
Device RAM: 32Mb (64Mb Recommended)
Storage: Minimum 2Mb, full Install 10Mb required
Windows CE Requirements (Coming Soon!)
Processor: Strong ARM processors, X86 Compatible
Operating System: Windows CE 4.2 or above
ActiveSync capabilities
Device RAM: 32Mb (64Mb Recommended)
Storage: 5Mb free space required