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An accessible service desk is your best weapon against costly downtime and is often the key to superior products, profitable customer retention and a highly productive enterprise resource structure. However, designing and maintaining a comprehensive service desk program is a complex challenge. Our staff has a proven track record in designing, implementing, managing, and maintaining service desks. By effectively becoming an extension of our client's company, our service desk offering can significantly contribute to the success of almost any company.
Remote Managed services is our business. Our experience in remote support technology, methodology, process, and staffing is unparalleled. The service desk routinely resolves over 85% of issues remotely versus the industry average of 68% — a differential that can translate into huge productivity benefits for you.
Announcing Our Data Center UpgradesWe are proud to announce the A3 Communications Inc. Data Center specializing in virtual desktops!
Learn more about what A3 Communications Inc. can do for your business.
Call us today 803.744.5000
1038 Kinley RdColumbia, South Carolina 29063